Malta (San Gwann)
> Who are we looking for?
Our clients always come first and as our client portfolio is steadily increasing, we are seeking to expand our team in order to better serve and support our customers. The role of our Customer Experience is to ensure the most seamless experience across the DataDear platform.
Opportunities to interact with our customers will primarily come through our first-level support channel, however will also possibly include training sessions and other interactions via a number of channels including emails, phone, chat and other electronic means.
Customer feedback is pivotal to sustain our growth and this person will be responsible for ensuring such feedback is acknowledged, logged in our internal systems and channeled to the product team.